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Student Mail 

General Use

• Student boxes are for personal use only. Mail addressed to a business will not be accepted for a BU Box number. Students wishing to start/run a business can purchase an off campus mail box from the USPS or a private vendor.
• Boxes may be shared with other students, please be courteous to box mates. Problems with box mates are to be reported to the housing office.
• Mail addressed with a fraternity/sorority name and a BU Box number will be sent to the Greek Office in Campus Activities.
• Box assignments are made by the housing office. The CMS is notified of these changes daily.
• Vandalism to mail boxes will be reported to New York State University Police at Binghamton.

Incoming Mail

• Mail is to be received properly addressed with a valid BU Box # and PO Box #. Mail not meeting these criteria will be deemed undeliverable as addressed and returned to sender.
• Only mail that has an exact name and BU Box match will be placed in the students mail box.
• Mail addressed to “Student” or “Occupant” will not be delivered.
• Due to size limitations, only the most current copy of a daily newspaper will be placed in the mail box. Papers left in the box until the following day will be recycled.

Incoming Parcels

• The CMS accepts parcels from the USPS, UPS, FedEx, and other private shippers except between the hours of 11 a.m. and noon and 3 p.m. to 7 a.m., Monday - Friday.
• Mail and parcels too large to be placed in the box will be held at the CMS. They can be retrieved by the addressee during regular window hours.
• Mail requiring a signature (Registered, Certified, etc.) will be held at the CMS and treated as a parcel.

• CMS reserves the right to return unclaimed packages after 14 days with no additional notice given.

• A valid BU ID card must be presented to pick up a parcel. Expired cards will not be honored. No other identification will be accepted.
• To have a student pick up a parcel for a friend, the student picking up the parcel must present their BU ID. 
• Incoming parcels will need to be properly boxed for shelving in order for the CMS to accept delivery.
• Food, flower, and balloon deliveries from local businesses will not be accepted. The student will have to make arrangements to have those delivery people meet them at their dorm.

Broken Mail Boxes/Lost Combinations

• Lost combinations can be retrieved at the students housing office.
• Broken mail boxes can be reported at our window. We will need the box number, students name, and combination. An email will be sent when the box is fixed. This will take 24 to 48 hours.
• An email request to fix a broken box can be sent to: mailsvce@binghamton.edu Requests for lost combinations will not be answered (see above).

Forwarding of Mail

• Only USPS mail is forwardable (by request) and the address on file with the Registrar's Office is used.
• If a student changes boxes or moves off campus first class mail will be forwarded to their current (new) address.
• Periodicals and Standard mail will not be forwarded. It is the students responsibility to contact the publisher with their change of address.
• When a student leaves the University and is no longer registered for classes, their mail is refused and returned to sender. It is the student's responsibility to change their address with any company or person they do business with. CMS is not responsible for any mail sent to students who do not live on campus.
• Unclaimed Student mail will be returned to the sender at the end of each semester.
• Students must update their permanent address with the Registrar's Office. This is the address mail will be forwarded to by CMS and/or if the University has need to send communication to the student and/or the student's parents/guardian.