Lean Six Sigma Green Belt Healthcare - Customized Private Course | Thomas J. Watson College of Engineering and Applied Science

Our instructors can deliver your customized course to your location/organization or on the ��Ƶ campus (face-to-face workshop style). We can also deliver the course online (self-paced or live virtual with various degrees of instructor support).

If you are interested in a private course for your organization please complete this non-binding and we will contact you as soon as possible.

If you have any questions contact wtsnindy@binghamton.edu

ABOUT THE COURSE

The principles of Lean Six Sigma are vital to the continuous improvement of hospital operations and healthcare delivery systems. This course will utilize healthcare case studies to teach the many applications of Lean Six Sigma concepts.

"The goal is to make healthcare more efficient, more effective, with higher quality and fewer errors — and, in the process, save lives." - Professor Mohammad Khasawneh

COURSE DESCRIPTION

This course will cover continuous process improvement in healthcare, an introduction to Lean, Six Sigma, Lean Six Sigma in healthcare and the DMAIC improvement cycle (Define, Measure, Analyze, Improve and Control) which is a core tool to drive Lean Six Sigma projects. Participants will also be exposed to spreadsheet-based statistics for Six Sigma, simulation for Lean Six Sigma and case studies/projects.

Instructor: Mohammad Khasawneh

Course content: 33 hours of video lectures materials and slides. Open-book, open-note exam. The content will be adjusted to the delivery method (online or face to face)

Credentials: A Green Belt Healthcare badge will be issued after successful course completion in addition to a certificate of continuing education credits for a total of 3.3 CEUs from the Thomas J. Watson College of Engineering and Applied Science at Binghamton University.

Who Should Attend: Healthcare executives, directors, physicians, nurses, pharmaceutical staff, hospital and office administrative staff, industrial management engineers, performance improvement specialists, laboratory and specialized healthcare services staff, clinical staff, insurance company staff, others seeking Lean Six Sigma Green Belt certification

TOPICS COVERED

Continuous process improvement (CPI) in healthcare with emphasis on both Lean and Six Sigma concepts and methodologies
Lean concepts and its applications in healthcare, such as 5s, waste reduction, value stream mapping and error proofing
DMAIC (define, measure, analyze, improve and control) to solve healthcare issues and transition CPI projects from one phase to another
Define: Project charter; process mapping; voice of the customer; 7 "new" management and planning tools; 7 "old" quality control tools; CTQ trees; SIPOC diagram; etc.
Measure: Basic probability and statistics for six sigma; measurement system analysis (MSA); Gauge R&R studies; process capability analysis; benchmarking; etc.
Analyze: Correlation analysis; regression analysis; confidence intervals; hypothesis testing; etc.
Improve: Design of experiments (DOE); analysis of variance (ANOVA); failure mode and effect analysis (FMEA); house of quality and quality function deployment (QFD); simulation software; action/communication plan; etc.
Control: Statistical process control; process capability analysis; cost savings and return on investment (ROI) calculations; mistake-proofing; control plan; etc.
Basic statistical analysis methods and tools to determine key relationships between health system inputs and outputs
The integration of both Lean and Six Sigma for achieving data-driven process improvement results in healthcare systems
Team dynamics and leadership in healthcare domain to provide effectively successful healthcare projects

LEARNING OBJECTIVES

Recognize the need and key attributes of a successful Lean Six Sigma program in an organization
Describe the roles and responsibilities of a certified Lean Six Sigma Green Belt in a healthcare organization
List the fundamentals of the DMAIC problem-solving methodology
Use basic Lean Six Sigma tools for project definition and process baseline, and improvement analysis, implementation, and sustainability
Define the need for advanced problem solving and improvement methodologies used by project teams
Integrate Lean Six Sigma knowledge and tools to successfully
implement, deploy, and sustain process improvements

REQUIREMENTS

Computer with a high-speed internet connection and audio (if online course)
Microsoft Excel
Trial version (free for 30 days) of the software (for statistical analysis) on or a day before the start of the training program
Updated version of
A headset with a microphone may be useful but is not necessary